Please report any repairs here. You can also head over tenant repairs policy on our website to understand the process we have in place for handling urgent and non urgent repairs.
Similar to owning a property, repairs often take some time to resolve due to the availability of qualified trades people to do so.
The definition of urgent repair relates to the immediate impact to property or people within. For Example : Sometimes periods of heavy rain will cause roofs to leak, however these leaks are often progressive and recover when he rain stops. This would be deemed a non urgent repair.